These terms and conditions (the “Terms”) set out the basis on which Loopin SAAS Limited (trading as “Loopin” or “Omni”) (“Supplier”) will make available its custom AI tools and associated services to end-users ("Users") who interact with the custom AI tools built by the Supplier for its clients (“Customer”).

By accessing and using the Services, you ("User") agree to comply with and be bound by these Terms. If you disagree with these Terms, do not use the Services.

1. Interpretation

1.1 The definitions and rules of interpretation in this clause apply in these terms and conditions.

• Authorised Users: those customers, users, and independent contractors of the Customer who the Customer authorises to use the Services and the Documentation.

• Confidential Information: information that is either marked as confidential or which a reasonable person would consider proprietary or confidential.

• Customer: the organisation that has commissioned the Supplier to build a custom AI tool.

• User: the individual end-user interacting with the AI tool.

• User Data: the data inputted by the User while using the Services.

• Supplier: Loopin SAAS Limited (trading as “Loopin” or “Omni”).

• Services: the custom AI tool and associated services provided by the Supplier.

• Documentation: the user instructions and information provided for the use of the Services.

• Effective Date: the date the User first accesses the Software and/or the Services.

2. Use of Services

2.1 The Supplier grants the User a non-exclusive, non-transferable right to use the Services solely for personal or internal business purposes, subject to these Terms.

2.2 The User agrees to:

(a) Keep secure and confidential any login credentials used to access the Services.

(b) Use the Services in compliance with all applicable laws and regulations.

(c) Not use the Services to upload, store, or distribute any content that is unlawful, harmful, defamatory, or otherwise objectionable.

2.3 The Supplier and the Customer may access and use User Data to provide, maintain, and improve the Services.

3. Data Protection

3.1 The Supplier and the Customer will comply with all applicable data protection laws in relation to the processing of User Data.

3.2 The User consents to the processing of their data as necessary for the provision of the Services.

3.3 The User acknowledges that their data may be used to improve the AI tool.

4. Intellectual Property Rights

4.1 The Supplier and the Customer retains all intellectual property rights in the Services and Documentation.

4.2 The User retains ownership of all User Data they provide.

4.3 The Supplier and the Customer are granted a non-exclusive, worldwide, royalty-free license to use User Data to provide and improve the Services.

5. Confidentiality

5.1 Each party shall keep confidential any Confidential Information received from the other party.

5.2 Confidential Information does not include information that is publicly known, independently developed, or required to be disclosed by law.

6. Limitation of Liability

6.1 The Services are provided "as is" without any warranties of any kind.

6.2 The Supplier’s liability to the User for any claims arising out of or related to the Services is limited to the amount paid by the User for the Services.

6.3 The Supplier and the Customer are not liable for any indirect, incidental, or consequential damages arising out of or related to the use of the Services.

7. Termination

7.1 The User may terminate this Agreement by ceasing to use the Services.

7.2 The Supplier or Customer may terminate this Agreement if the User breaches these Terms or if the Services are discontinued.

7.3 Upon termination, the User shall cease all use of the Services, and the Supplier may delete any User Data.

8. Governing Law and Jurisdiction

8.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales.

8.2 Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Third Party Providers

9.1 The User acknowledges that the Services may enable or assist them to access the website content of, correspond with, and purchase products and services from, third parties via third-party websites and that they do so solely at their own risk. The Supplier makes no representation, warranty, or commitment and shall have no liability or obligation whatsoever in relation to the content or use of, or correspondence with, any such third-party website, or any transactions completed, and any contract entered into by the User, with any such third party. Any contract entered into and any transaction completed via any third-party website is between the User and the relevant third party, and not the Supplier. The Supplier recommends that the User refers to the third party's website terms and conditions and privacy policy prior to using the relevant third-party website. The Supplier does not endorse or approve any third-party website nor the content of any of the third-party website made available via the Services.

9.2 The Supplier undertakes that the Services will be performed substantially in accordance with the Documentation and with reasonable skill and care. The parties acknowledge and agree that due to the nature of the Services, they will evolve over time, with some aspects of functionality being amended or added, whilst others are removed. This is a natural aspect of such services, and the modification of the Services by the Supplier in line with the development of the business of the Supplier and the needs and desires of its clients will not constitute a breach of the Agreement. Furthermore, the User acknowledges and agrees that there may be occasions when the Supplier may need to suspend access to the Services in order to remedy any defects or to make changes, improvements, and modifications to the Services. Where reasonably practicable, the Supplier will endeavour to provide the User with notice prior to any such suspension, to the extent such suspension is scheduled.

9.3 As part of the Loopin and Omni Services, the Supplier may make third party software and services available to the Customer. Such third-party software and services are governed by their respective terms and conditions, and this Agreement in no way modifies or alters such third-party terms and conditions or imposes additional terms and conditions other than those set forth herein. In particular, when using OpenAI third-party through the Loopin SAAS Ltd services, the following terms and conditions apply:

(a) Explicit Feature Usage: Loopin SAAS Ltd will only transmit customer data to OpenAI upon explicit usage of generative AI features within any of the Loopin SAAS platforms. This condition reinforces the principle of data minimisation and ensures that data is only shared with OpenAI when necessary for the specific purposes of providing the requested generative AI functionalities.

(b) Training Data Restrictions: While using Loopin SAAS Ltd products and OpenAI key, customer data will not be used to inform or train OpenAI's generative AI model.

(c) Customer Key Usage Responsibility: If the Customer chooses to use their own generative AI model API key instead of Loopin SAAS Ltd products OpenAI key, they are responsible for negotiating and adhering to the terms of usage, training, and retention with their model provider directly. In this scenario, Loopin SAAS Ltd will not be responsible for managing any relationship between the Customer and the generative AI model provider or for any terms and conditions agreed upon by the Customer and the provider.

10. Support and Maintenance

10.1 The Supplier will, as part of the Services and at no additional cost to the User, provide the User with the Supplier's standard customer support services during Normal Business Hours in accordance with the Supplier's Support Services Policy in effect at the time that the Services are provided. The Supplier may amend the Support Services Policy in its sole and absolute discretion from time to time.

10.2 The Supplier will use commercially reasonable efforts to make the Services available 24 hours a day, seven days a week, except for planned maintenance carried out during the maintenance window of 10:00 pm to 2:00 am UK time.

11. User Responsibilities

11.1 The User shall:

(a) Provide the Supplier with:

(i) All necessary cooperation in relation to these terms and conditions; and

(ii) All necessary access to such information as may be required by the Supplier; in order to provide the Services, including but not limited to User Data, security access information, and configuration services.

(b) Comply with all applicable laws and regulations with respect to their activities under these terms and conditions.

(c) Carry out all other User responsibilities set out in these terms and conditions in a timely and efficient manner. In the event of any delays in the User's provision of such assistance as agreed by the parties, the Supplier may adjust any agreed timetable or delivery schedule as reasonably necessary.

(d) Ensure that their network and systems comply with the relevant specifications provided by the Supplier from time to time.

(e) Be solely responsible for procuring, maintaining, and securing their network connections and telecommunications links from their systems to the Supplier's data centres, and all problems, conditions, delays, delivery failures, and all other loss or damage arising from or relating to the User's network connections or telecommunications links or caused by the internet.

12. Deletion and Cancellation

12.1 In the event of the User ceasing use or withdrawing from any Loopin SAAS Ltd product, the User acknowledges that they will no longer be able to use the platform or any associated services.

12.2 The Supplier reserves the right to delete any User Data at any time, beginning 60 days after the User has terminated their engagement with Loopin SAAS Ltd.

13. Feedback and Improvements

13.1 The User acknowledges and agrees that any feedback provided by the User or any Authorised User, and any resulting invention, modification, or improvement in the Services ("Improvement"), shall be exclusively the property of Loopin SAAS Ltd. The User hereby assigns all existing and future rights in any Improvement to Loopin SAAS Ltd, free from all encumbrances and with full title guarantee. The User agrees to take all necessary steps, at no additional cost to Loopin SAAS Ltd, to confirm the assignment to Loopin SAAS Ltd of all Intellectual Property Rights in any Improvement.

13.2 The Supplier has the right to reference the Customer in marketing collateral and to use and reference any logos and other trademarks of the Customer for marketing and fundraising purposes.

14. Confidentiality

14.1 Each party may be given access to Confidential Information from the other party in order to perform its obligations under these terms and conditions. A party's Confidential Information shall not be deemed to include information that:

(a) Is or becomes publicly known other than through any act or omission of the receiving party;

(b) Was in the other party's lawful possession before the disclosure;

(c) Is lawfully disclosed to the receiving party by a third party without restriction on disclosure; or

(d) Is independently developed by the receiving party, which independent development can be shown by written evidence.

14.2 Subject to clause 14.4, each party shall hold the other's Confidential Information in confidence and not make the other's Confidential Information available to any third party, or use the other's Confidential Information for any purpose other than the implementation of these terms and conditions.

14.3 Each party shall take all reasonable steps to ensure that the other's Confidential Information to which it has access is not disclosed or distributed by its employees or agents in violation of the terms of these terms and conditions.

14.4 A party may disclose Confidential Information to the extent such Confidential Information is required to be disclosed by law, by any governmental or other regulatory authority or by a court or other authority of competent jurisdiction, provided that, to the extent it is legally permitted to do so, it gives the other party as much notice of such disclosure as possible and, where notice of disclosure is not prohibited and is given in accordance with this clause 14.4, it takes into account the reasonable requests of the other party in relation to the content of such disclosure.

14.5 The Customer acknowledges that details of the Services, and the results of any performance tests of the Services, constitute the Supplier's Confidential Information.

14.6 The Supplier acknowledges that the Customer Data is the Confidential Information of the Customer.

14.7 No party shall make, or permit any person to make, any public announcement concerning these terms and conditions without the prior written consent of the other parties (such consent not to be unreasonably withheld or delayed), except as required by law, any governmental or regulatory authority (including, without limitation, any relevant securities exchange), any court or other authority of competent jurisdiction.

14.8 The above provisions of this clause 14 shall survive termination of these terms and conditions, however arising.

15. Indemnity

15.1 The User shall defend, indemnify and hold harmless the Supplier and the Customer against all claims, actions, proceedings, losses, damages, expenses and costs (including without limitation court costs and reasonable legal fees) arising out of or in connection with claims by any third parties relating to the User's and/or the Authorised Users' use of the Services and/or Documentation other than in accordance with these terms and conditions, provided that:

(a) The User is given prompt notice of any such claim;

(b) The Supplier provides reasonable co-operation to the User in the defence and settlement of such claim, at the User's expense; and

(c) The User is given sole authority to defend or settle the claim.

16. Limitation of Liability

16.1 Except as expressly and specifically provided in these terms and conditions:

(a) The Customer assumes sole responsibility for results obtained from the use of the Services and the Documentation by the Customer, and for conclusions drawn from such use. The Supplier shall have no liability for any damage caused by errors or omissions in any information, instructions or scripts provided to the Supplier by the Customer in connection with the Services, or any actions taken by the Supplier at the Customer's direction;

(b) All warranties, representations, conditions and all other terms of any kind whatsoever implied by statute or common law are, to the fullest extent permitted by applicable law, excluded from these terms and conditions; and

(c) The Services and the Documentation are provided to the Customer and each Authorised User on an "as is" basis.

16.2 Nothing in these terms and conditions excludes the liability of either party:

(a) For death or personal injury caused by negligence; or

(b) For fraud or fraudulent misrepresentation.

16.3 Subject to clause 16.1 and clause 16.2:

(a) Neither party shall be liable whether in tort (including for negligence or breach of statutory duty), contract, misrepresentation, restitution or otherwise for any loss of profits, loss of business, depletion of goodwill and/or similar losses or loss or corruption of data or information, or pure economic loss, or for any special, indirect or consequential loss, costs, damages, charges or expenses however arising under these terms and conditions; and

(b) Each party's total aggregate liability in contract (including in respect of the indemnities at clause 15.1), tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of these terms and conditions shall be limited to the total Subscription Fees paid for the User Subscriptions during the 12 months immediately preceding the date on which the first claim arose.

17. Term and Termination

17.1 These terms and conditions shall, unless otherwise terminated as provided in this clause 17, commence on the Effective Date and shall continue for the Initial Subscription Term and, thereafter, these terms and conditions shall be automatically renewed for successive periods of 1 month (each a Renewal Period), unless:

(a) Either party notifies the other party of termination, in writing, at least 30 days before the end of the Initial Subscription Term or any Renewal Period, in which case these terms and conditions shall terminate upon the expiry of the applicable Initial Subscription Term or Renewal Period; or

(b) Otherwise terminated in accordance with the provisions of these terms and conditions; and the Initial Subscription Term together with any subsequent Renewal Periods shall constitute the Subscription Term.

17.2 Without affecting any other right or remedy available to it, either party may terminate these terms and conditions with immediate effect by giving written notice to the other party if:

(a) The other party fails to pay any amount due under these terms and conditions on the due date for payment and remains in default not less than 14 days after being notified in writing to make such payment;

(b) The other party commits a material breach of any other term of these terms and conditions and (if such breach is remediable) fails to remedy that breach within a period of 14 days after being notified in writing to do so;

(c) The other party suspends, or threatens to suspend, payment of its debts or is unable to pay its debts as they fall due or admits inability to pay its debts or is deemed unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986;

(d) The other party commences negotiations with all or any class of its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with its creditors other than for the sole purpose of a scheme for a solvent amalgamation of that other party with one or more other companies or the solvent reconstruction of that other party;

(e) The other party applies to court for, or obtains, a moratorium under Part A1 of the Insolvency Act 1986;

(f) A petition is filed, a notice is given, a resolution is passed, or an order is made, for or in connection with the winding up of that other party other than for the sole purpose of a scheme for a solvent amalgamation of that other party with one or more other companies or the solvent reconstruction of that other party;

(g) An application is made to court, or an order is made, for the appointment of an administrator, or if a notice of intention to appoint an administrator is given or if an administrator is appointed, over the other party (being a company, partnership or limited liability partnership);

(h) The holder of a qualifying floating charge over the assets of that other party (being a company or limited liability partnership) has become entitled to appoint or has appointed an administrative receiver;

(i) A person becomes entitled to appoint a receiver over the assets of the other party or a receiver is appointed over the assets of the other party;

(j) A creditor or encumbrancer of the other party attaches or takes possession of, or a distress, execution, sequestration or other such process is levied or enforced on or sued against, the whole or any part of the other party's assets and such attachment or process is not discharged within 14 days;

(k) Any event occurs, or proceeding is taken, with respect to the other party in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the events mentioned in clause 17.2(c) to clause 17.2(j) (inclusive);

(l) The other party suspends or ceases, or threatens to suspend or cease, carrying on all or a substantial part of its business; or

(m) The other party's financial position deteriorates so far as to reasonably justify the opinion that its ability to give effect to the terms of these terms and conditions is in jeopardy.

17.3 On termination of these terms and conditions for any reason:

(a) All licences granted under these terms and conditions shall immediately terminate and the Customer shall immediately cease all use of the Services and/or the Documentation;

(b) Each party shall return and make no further use of any equipment, property, Documentation and other items (and all copies of them) belonging to the other party;

(c) The Supplier may destroy or otherwise dispose of any of the Customer Data in its possession unless the Supplier receives, no later than ten days after the effective date of the termination of these terms and conditions, a written request for the delivery to the Customer of the then most recent back-up of the Customer Data. The Supplier shall use reasonable commercial endeavours to deliver the back-up to the Customer within 30 days of its receipt of such a written request, provided that the Customer has, at that time, paid all fees and charges outstanding at and resulting from termination (whether or not due at the date of termination). The Customer shall pay all reasonable expenses incurred by the Supplier in returning or disposing of Customer Data; and

(d) Any rights, remedies, obligations or liabilities of the parties that have accrued up to the date of termination, including the right to claim damages in respect of any breach of the agreement which existed at or before the date of termination shall not be affected or prejudiced.

18. Force Majeure

The Supplier shall have no liability to the Customer under these terms and conditions if it is prevented from or delayed in performing its obligations under these terms and conditions, or from carrying on its business, by acts, events, omissions or accidents beyond its reasonable control, including, without limitation, strikes, lock-outs or other industrial disputes (whether involving the workforce of the Supplier or any other party), failure of a utility service or transport or telecommunications network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or sub-contractors, provided that the Customer is notified of such an event and its expected duration.

19. Conflict

If there is an inconsistency between any of the provisions in the main body of these terms and conditions and the Schedules, the provisions in the main body of these terms and conditions shall prevail.

20. Variation

No variation of these terms and conditions shall be effective unless it is in writing and signed by the parties (or their authorised representatives).

21. Waiver

No failure or delay by a party to exercise any right or remedy provided under these terms and conditions or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.

22. Rights and Remedies

Except as expressly provided in these terms and conditions, the rights and remedies provided under these terms and conditions are in addition to, and not exclusive of, any rights or remedies provided by law.

23. Severance

23.1 If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of these terms and conditions.

23.2 If any provision or part-provision of these terms and conditions is deemed deleted under clause 23.1 the parties shall negotiate in good faith to agree a replacement provision that, to the greatest extent possible, achieves the intended commercial result of the original provision.

24. Entire Agreement

24.1 The Agreement constitutes the entire agreement between the parties and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

24.2 Without limitation to the foregoing, the parties specifically exclude any other terms that the Customer seeks to impose or incorporate (for example by purchase order, or on email exchange), or which are implied by trade, custom, practice or course of dealing.

24.3 Each party acknowledges that in entering into these terms and conditions it does not rely on, and shall have no remedies in respect of, any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these terms and conditions.

24.4 Each party agrees that it shall have no claim for innocent or negligent misrepresentation based on any statement in these terms and conditions.

25. Assignment

25.1 Neither party shall, without the prior written consent of the other party (not to be unreasonably conditioned, delayed or withheld), assign, transfer, charge, sub-contract or deal in any other manner with all or any of its rights or obligations under these terms and conditions.

26. No Partnership or Agency

Nothing in these terms and conditions is intended to or shall operate to create a partnership between the parties, or authorise either party to act as agent for the other, and neither party shall have the authority to act in the name or on behalf of or otherwise to bind the other in any way (including, but not limited to, the making of any representation or warranty, the assumption of any obligation or liability and the exercise of any right or power).

27. Third Party Rights

These terms and conditions does not confer any rights on any person or party (other than the parties to these terms and conditions and, where applicable, their successors and permitted assigns) pursuant to the Contracts (Rights of Third Parties) Act 1999.

28. Notices

28.1 Any notice required to be given under these terms and conditions shall be in writing and shall be delivered by hand or sent by pre-paid first-class post or recorded delivery post to the other party at its address set out in these terms and conditions, or such other address as may have been notified by that party for such purposes, or sent by email to the other party's email address as notified from time to time.

28.2 A notice delivered by hand shall be deemed to have been received when delivered (or if delivery is not in business hours, at 9 am on the first business day following delivery). A correctly addressed notice sent by pre-paid first-class post or recorded delivery post shall be deemed to have been received at the time at which it would have been delivered in the normal course of post. A notice sent by email shall be deemed to have been received two business hours after transmission.

29. Governing Law

These terms and conditions and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

30. Jurisdiction

Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms and conditions or its subject matter or formation (including non-contractual disputes or claims).

31. Counterparts

31.1 The Agreement can be executed in counterparts all of which taken together shall constitute one and the same agreement and each party can enter into this Agreement by executing a counterpart.

31.2 This Agreement shall not come into effect until each party has executed a counterpart. The transmission by email by one party to the other of a PDF version of a counterpart (but not the signature page only) duly executed by the sending party shall constitute sufficient evidence of execution by that party of a counterpart.

Disclaimer: Use of Generative AI Tool

By using the AI tool provided by a Loopin SAAS LTD [The Customer] Client and hosted by Loopin SAAS Limited (trading as "Loopin" or "Omni"), you acknowledge and agree to the following:

1. Nature of the AI Tool: This AI tool is a generative artificial intelligence system designed to assist with various tasks by providing responses generated based on the data it has been trained on. The information provided by the AI tool is for informational purposes only and is not a substitute for professional advice.

2. Fact-Checking: The AI tool generates responses that may not always be accurate, complete, or up-to-date. Users are responsible for independently verifying and fact-checking all information provided by the AI tool. Any reliance on the information provided by the AI tool is at the user's own risk.

3. No Liability: Neither Loopin SAAS Limited nor the Customer can be held responsible or liable for any inaccuracies, errors, or omissions in the information generated by the AI tool, nor for any actions taken based on the information provided. Users assume full responsibility for any decisions or actions taken based on the information provided by the AI tool.

4. Professional Advice: The AI tool is not intended to provide legal, financial, medical, or other professional advice. Users should consult with a qualified professional for specific advice tailored to their situation.

5. Limitations of the AI Tool: The AI tool's performance and output may vary based on the input data, context, and other factors. Users should be aware of the limitations and exercise caution when interpreting the responses generated by the AI tool.

By continuing to use this AI tool, you agree to these terms and acknowledge that you understand the nature and limitations of generative AI technology.

Privacy Policy for Users of Loopin's Custom AI Tools

Introduction

Your privacy is important to us. It is Loopin SAAS Ltd's policy to respect your privacy regarding any information we may collect from you through our custom AI tools and services. This privacy policy explains how we collect, use, and protect your personal data when you use our services.

Who Are We?

Loopin SAAS Ltd trading as Loopin is the Controller for any personal data collected through our custom AI tools.

We can be contacted at:

101 Victoria St, Redcliffe, Bristol BS1 6PU
Email: enquiries@letsloopin.com

What Information Do We Collect?

Information We Collect by Automated Means:
When you interact with our custom AI tools, we may collect certain information by automated means, such as your device's IP address, type of internet browser, actions taken on the site, and the date, time, and duration of your interaction.

Personal Data You Provide:
When you use our custom AI tools, we may collect personal data such as your name, email address, and any other personal data you voluntarily provide during your interaction with the AI tool.

How Do We Use Personal Information?

We take your privacy very seriously and will never disclose, share, or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice.

Information We Collect by Automated Means:
We process the data collected during your interaction with our AI tools to:

• Deliver personalized content and user experience.

• Collect statistical data to help us administer and improve the AI tools.

• Troubleshoot issues that may arise.

• Ensure network security and data analysis.

Personal Data You Provide:
We process your personal data to:

• Respond to your queries.

• Further our business relationship with you.

• Communicate with you about topics that may be of interest to you.

• Provide documents or information you may request.

Legal Basis for Processing Your Personal Data

We process your personal data based on our legitimate interests in improving our AI tools and responding to your queries. If you are using the AI tool as an authorized user under a contract with your employer, we process your data for the performance of our contract with your employer.

Sharing Personal Data

We may share your personal data with:

1. Suppliers who provide services on our behalf, such as website development and responding to your enquiries.

2. Your Employer, if you are an authorized user, for the purposes of performing our contract with your employer.

3. Team Members of your team, if applicable.

We have contracts in place with our data processors to ensure that they hold your personal information securely and process it only in accordance with our instructions and in line with the principles of the GDPR. We may also share your personal data:

• Where it is necessary for the performance of our contract with you.

• Where we are under a legal duty to do so to comply with any legal obligation.

• In order to protect the rights, property, or safety of our business, our employees, customers, suppliers, and others.

How Do We Secure Personal Data?

We maintain appropriate technical and organisational measures to protect your personal data and safeguard your rights. Personal data is stored securely and is not transferred outside the United Kingdom and/or European Economic Area.

Retention of Personal Data

We retain personal data only for as long as necessary to fulfil the purposes outlined in this privacy notice, including for legal, accounting, or reporting requirements. We securely destroy records according to our data retention policy. If you are an authorized user, we will delete your personal data upon termination of our contract with your employer or upon closing your account with us.

Your Rights in Relation to Personal Data

You have the right to:

• Request access to your personal data.

• Request correction of your personal data.

• Request erasure of your personal data.

• Object to processing of your personal data.

• Request restriction of processing your personal data.

• Request the transfer of your personal data.

• Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us at the address listed at the end of this privacy notice.

Use of Cookies and Other Technologies

Our AI tools use functional cookies necessary for the site to operate correctly and cookies that track usage to help us improve the user experience. You can choose not to allow some types of cookies, but this may affect the optimal display of information on your device.

Other Websites

Our services may contain links to other websites. We are not responsible for the privacy notices or content of third-party websites. We encourage you to read the privacy notice of every website you visit.

Use of OpenAI, Chat GPT's API, and Generative AI

As part of our services, we make third-party software and services available, particularly OpenAI and Chat GPT's API. The following terms apply:

• Explicit Feature Usage: We only transmit customer data to OpenAI upon explicit usage of generative AI features.

• Training Data Restrictions: Customer data will not be used to inform or train OpenAI's generative AI model.

• Customer Key Usage Responsibility: If the customer uses their own API key, they are responsible for negotiating and adhering to terms with their provider.

How to Contact Us

If you wish to exercise your rights or have any questions about this policy, please contact us:

Loopin SAAS Ltd
101 Victoria St, Redcliffe, Bristol BS1 6PU
Email: enquiries@letsloopin.com

If you are unhappy with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). Guidance is available on the ICO's website: https://ico.org.uk/make-a-complaint/your-personal-information-concerns/.